★ FAIRSTONE REVIEW · CANADA'S OLDEST NON-BANK LENDER

100+ years of lending. 240 branches. Real people.

Fairstone is the modern name for what started as Household Finance Canada in 1923. Through three rebrands and now under Centerbridge Partners, it's Canada's largest non-bank consumer lender. The branch network is unique — useful if your bank turned you down and you want a human conversation.

★ 100+ YEAR HERITAGE ★

The corporate timeline

1923

Founded as Household Finance Canada · subsidiary of US parent

1991

Sale to HSBC · rebrands as HSBC Finance Canada

2014

HSBC sells to Brysam · operates as CitiFinancial Canada

2017

Rebranded as Fairstone Financial under new ownership

2023

Acquired by Centerbridge Partners · expansion into mortgages

2026

Today: 240+ branches · largest Canadian non-bank consumer lender

★ PRODUCTS + RATES ★

What Fairstone offers

PRODUCT
RANGE
APR
TERM
SECURED?
Unsecured Personal Loan
$500-$25,000
19.99-39.99%
6-60 mo
✗ No
Secured Personal Loan
$5k-$50,000
11.99-26.99%
12-180 mo
✓ Yes
Home Equity Loan
$10k-$300k
6.99-12.99%
Up to 25 yr
✓ Yes
Mortgage Refinance
$50k-$500k
Custom
Standard mortgage terms
✓ Yes
★ KEY FACTS ★

Fairstone at a glance

FOUNDED1923 · 100+ years
OWNERCenterbridge Partners (2023)
BRANCHES240+ across Canada
EMPLOYEES~2,000 Canadians
PRODUCTSPersonal · Secured · Mortgage
REGULATORProvincial consumer protection · FCAC
★ 6-CATEGORY RATING ★

Detailed scorecard

Branch Network
5/5

240+ branches = in-person assistance · helpful for older borrowers · accessibility

Bad Credit Approval
4/5

Approves where banks decline · secured loans available · transparent eligibility

Speed of Funding
4/5

Same-day or next-day funding · faster than online competitors in many cases

Interest Rate (Personal)
2/5

19.99-39.99% APR is expensive · bank LOC at ~10% is much cheaper if available

Customer Service
3/5

Mixed reviews · branch staff generally good · collections team less so

Transparency
4/5

Provincial regulations require clear rate disclosure · easy to understand terms

★ WHO FAIRSTONE FITS ★

Use cases

✓ GOOD FIT

  • Bank turned you down due to credit history
  • You want in-person consultation (not online-only)
  • You own a home + need secured loan rates (much lower APR)
  • You're refinancing high-interest debt
  • You're an older borrower less comfortable with apps

✗ POOR FIT

  • You have prime credit · banks offer better rates
  • You're comfortable with online-only lenders (cheaper)
  • You only need $500-$2,000 (use a credit card)
  • You don't qualify for secured loans · personal APRs are high
  • You're considering a payday loan (always cheaper than Fairstone personal)
FINAL VERDICT

Best for: bad credit + homeowner. Skip if: prime credit + need under $5k.

Fairstone's secured loans (against home equity) are competitive vs HELOCs for borrowers who can't qualify with banks. Their unsecured loans are expensive (24%+ APR typical) but reasonable for the bad-credit segment they serve. Always shop banks + brokers FIRST.